Crash Replacements

 At SUAREZ, we understand that accidents happen, and we want to support our customers in getting back on the road or track. Introducing our Crash Replacement Policy, designed
to provide you with a discount on replacement gear if your SUAREZ kit has been damaged in a crash.

Policy Details:

Replacement Discount: A 40% discount applies to the replacement piece if your SUAREZ kit has been damaged in a crash.

Eligibility: To be eligible for the crash replacement discount, please email us at info@suarezusa.com with the following details:

Photos of the damaged kit clearly showing the extent of the damage.

Your original purchase receipt.

A brief description of the incident.

Process: Our customer service team will review your email and, if eligible, provide you with a unique discount code for a 40% discount on the replacement kit.

Validity: The crash replacement discount is valid for the damaged piece only and must be used for the same item.

 

Contact Information:

For crash replacement inquiries, please contact us via email at info@suarezusa.com. Include the necessary details as outlined above, and our customer service team will assist you
in the process.

Important Notes:

Time Frame: Replacement valid within 6 month of original purchase. Please contact us as soon as possible after the incident to initiate the crash replacement process.
Shipping Costs: Customers are responsible for any shipping costs associated with the replacement kit.
Discount Code: The 40% discount code will be provided upon approval and is valid for a one-time use on the replacement item only.
Additional Information: This policy is specifically for items damaged in a crash and does not cover general wear and tear.