Vento 2.3 Unisex Cycling Cap

At SUAREZ, we aim to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to review our shipping policy to ensure a clear understanding of the terms and conditions.

Domestic Shipping Rates:

• Free Standard Shipping: Orders over $99 qualify for free standard shipping.

• Standard Shipping: For orders under $99, a flat rate of $6.99 will be applied.

• 2nd Day Air: Available at a flat rate of $24.99.

• Next Day Air: Available at a flat rate of $34.99.

Special Considerations:

• Free Next Day Shipping for Florida Residents: Florida residents qualify for free next day shipping.

• Exclusions: Our shipping policy is valid for the 48 contiguous U.S. states, Puerto Rico, Hawaii and Alaska only. Unfortunately, we do not ship internationally.

Processing Times and Order Fulfillment:

• Same-Day Processing: Most orders are processed and shipped on the same day if placed before our cut-off time of 3:00 p.m. EST.

• Processing Delays: Orders placed after 3:00 p.m. EST, on weekends, or during holidays will be processed on the next business day.

• Billing Issues: Certain billing issues, such as AVS mismatch or unmatched billing and/or shipping addresses, may cause delays in order processing.

Shipping Times:

• Delivery Time Frame: Orders are shipped within 3-5 business days, unless otherwise indicated.

• Shipping Confirmation: Once your order is processed, SUAREZ will email your shipping confirmation, tracking number, and order information for your convenience.

Delivery Conditions:

• Signature Requirement: All orders are delivered by default with "no receiver's signature required." Customers requesting a "signature request" must contact our Customer Service Department, and any additional charges for this service are the customer's responsibility.

• Shipping Start Time: The shipping time frame begins when the order leaves our warehouse, not when the order is placed.

Additional Information:

• Sales Tax: Sales tax is only charged for orders shipping within the state of Florida.

• Carrier: We use UPS or USPS for all our Continental USA shipments.